Expedited Shipping is available, please contact us with your needs!
Due to the extremely varied size / weight of kiteboarding equipment, WindStar WaterSports offers a fair 4 tiered flat shipping rate schedule (for orders under the free shipping threshold), differing slightly by geographic region. These rates are calculated automatically during your checkout, but before payment.
*All Kites and Wings are free shipping anywhere in Canada. Excluding all Demo kites and wings.
*DEMO and CLEARANCE items do NOT include free shipping, regardless if specifically stated or not.
*There are some areas within Canada that are excluded due to extremely high shipping costs... you are likely aware if you live in one of these areas, in which case please get in touch for a custom shipping quote.
If you have questions or concerns with shipping costs, please contact us with item and postal code / zip code for a custom shipping quotation.
DAMAGE DURING SHIPPING:
Make sure to inspect your package for damage before signing for it. We will do our best to pack it up tight. Contact us immediately if your package was damaged during shipping and do not discard any packaging and materials.
ATTENTION: Some manufacturers wrap smaller parts/components (ie. fins and screws) in cardboard and/or bubble. It is possible to unintentionally discard these critical parts. This is frequently the case for: Wingsurf boards, Foil boards and Masses, Stand Up Paddle Boards, Surf Boards, Kite Boards, as well as other products.